What is an open graph image?

An open graph (OG) image is the preview image shown when someone shares your link on social media. The standard size is 1200x630 pixels. Without one, platforms show a blank preview that reduces click-through rates.

Do I need to sign up to generate images?

No. You can start generating images immediately without an account. The free tier includes unlimited generation with a small watermark and 3 base templates.

What size should my OG image be?

The recommended open graph image size for 2026 is 1200x630 pixels. This works across all major platforms including Twitter, Facebook, LinkedIn, and Slack.

Can I remove the watermark?

Yes. Upgrading to the Pro plan ($9/month) removes the watermark and unlocks all premium templates, custom fonts, bulk generation, and the dynamic image API.

How does the dynamic image API work?

Pro users get a URL-based API. Construct a URL with your title, description, and theme, and we return a rendered PNG. Drop it directly in your og:image meta tag.

Can I cancel anytime?

Yes. Pro is a month-to-month subscription with no lock-in. Cancel from your account dashboard at any time and you won't be billed again.

Privacy Policy

Last updated: July 23, 2026

1. Information We Collect

We are committed to data minimization. We only collect what is necessary to provide and improve the Service.

Free tier (no account required):

Generated image parameters (headline, description, template) are processed in real-time and not permanently stored
Basic server logs (IP address, timestamp) for security and abuse prevention, retained for 30 days

Pro tier (subscription required):

Email address (for account management and billing notifications)
Subscription and billing records (managed by Stripe — we never see your card details)
API usage logs for rate limiting and service improvement
Generated image metadata (template used, timestamp) for usage analytics

2. How We Use Your Information

To process your subscription and manage your account
To send important service notifications (billing, security, trial reminders)
To monitor usage and prevent abuse or unauthorized access
To improve the Service, fix bugs, and develop new features
To respond to support requests and provide customer service
To comply with legal obligations

We do not use your data for advertising, sell your data to third parties, or create user profiles for marketing purposes.

3. Legal Basis for Processing (GDPR / UK GDPR)

If you are located in the European Economic Area or the United Kingdom, we process your personal data under the following legal bases:

Performance of a contract: Processing your subscription and delivering Pro features
Legitimate interests: Server logs for security, abuse prevention, and service improvement
Legal obligation: Retaining billing records for tax and accounting purposes
Consent: Analytics data (you can opt out at any time)

4. Cookies

We use only essential cookies necessary for the Service to function:

Session cookies: Keep you logged into your account
Stripe cookies: Required for the checkout process (governed by Stripe's privacy policy)

We do not use advertising cookies, tracking pixels, or third-party analytics that profile users across sites. Any analytics we use are privacy-respecting and aggregate-only.

5. Third-Party Services

We rely on the following third-party services. Each has its own privacy policy governing data they process:

Stripe — Payment processing. Processes your card details and billing information. Stripe Privacy Policy
Resend — Transactional email delivery (trial reminders, billing receipts). Resend Privacy Policy
Cloud hosting provider — Server infrastructure for hosting the Service

6. Data Retention

Free tier image data: Not retained — processed in memory only
Pro tier image metadata: Retained while your subscription is active
Server logs: 30 days
Billing records: 7 years (legal requirement for tax purposes)
Account data: Retained until you request deletion

You may request deletion of your data at any time by contacting us. We will process deletion requests within 30 days.

7. Your Rights

Under GDPR, UK GDPR, and CCPA, you have the following rights:

Right of access: Request a copy of your personal data
Right to rectification: Correct inaccurate or incomplete data
Right to erasure: Request deletion of your data (“right to be forgotten”)
Right to restrict processing: Limit how we use your data
Right to data portability: Receive your data in a machine-readable format
Right to object: Object to processing based on legitimate interests
Right to withdraw consent: Withdraw consent for analytics at any time

To exercise these rights, contact us at support@appsnap.co.uk. We respond within 30 days. You also have the right to lodge a complaint with your local data protection authority.

8. Children's Privacy

The Service is not directed to children under 13 (under 16 in the EU/UK). We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, contact us and we will delete it immediately.

9. International Data Transfers

Your data may be processed in countries other than your own. We rely on Standard Contractual Clauses (SCCs) and other appropriate safeguards to ensure your data is protected to the same standard as required under GDPR/UK GDPR.

10. Security

We take reasonable technical and organizational measures to protect your data:

Encrypted connections (HTTPS/TLS) for all data in transit
Secure payment processing via Stripe (PCI DSS compliant)
Regular security reviews and dependency updates
Principle of least privilege for database access
No storage of card details — Stripe handles all payment data

No method of transmission or storage is 100% secure. If a data breach occurs, we will notify affected users within 72 hours as required by GDPR.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or a prominent notice on the Service at least 30 days before they take effect.

12. Contact

Questions about your privacy or want to exercise your data rights? Contact us at support@appsnap.co.uk.